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Smart Lock empty after update

KiwiNL
Visitor

Smart Lock empty after update

Today I had to update the Android software on my 10-days old (new ;)) telephone. Since the update the Smart Lock option doesn't work anymore. When I tried to figure out what was wrong I discovered that the Smart Lock screen is empty. The options I saw before are gone. So I cannot set Smart Lock anymore. Am I the only one with this problem? Does any of you know how I can fix this?

136 REPLIES 136
verycueto
New

Siguiendo los pasos, añade:  Hay que volver a habilitar "agentes de confianza en la configuración de seguridad"

si no Smart Lock desaparece

Following the steps, add: You have to re-enable "trusted agents in security settings"

if not Smart Lock disappears

GT

Jaanz
Visitor

Couple of days later all disappeared...

profile.country.DE.title
SirRobin
Contributor

Smart Lock still empty even after latest update...

--
Gruß Sir Robin
--> KD-55XE9305 --
Bakxti
Visitor

I've read somewere that it's an Android problem so this bug will stay untill the 8.1 oreo update

profile.country.ES.title
Ivandavid
New

Very good friend to me is also happening to me and I do not know how to solve the problem of Smart lock, I sent it to Sony is in warranty, I turn it on tomorrow and an update comes and updated it and it went blank .... help please

Muy buenas amigo a mi también me está pasando y no sé cómo solucionar el problema de Smart lock,lo mandé a Sony está en garantía ,lo enciendo está mañana y llega un actualización lo actualizo y fuera ,se quedó en blanco.... ayuda por favor

@Seatleon

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post. 

profile.country.ES.title
Ivandavid
New

You can help me I do not know how to solve the problem and I am new, and like going to the forum in Spanish I thank you very much

Me puedes ayudar no sé cómo solucionar el problema y soy nuevo,y como ir al foro en español te lo agradezco mucho

@Seatleon

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post. 

KiwiNL
Visitor

You can use https://translate.google.com and paste the text from this topic there to see what (temporarily) solution we found, instead of sending me private message in Spanish.

Jaanz
Visitor

I had a conversation yesterday with a tech support and sony is aware about these "features". Winking_Face (at least in Finland)

And he also said there is a 8.1 update coming, but when... He didn't know exact date/month, but soon I understood.

-

neyzen
Visitor

We are just talking here, no support from Sony. I disappointed about buying flagship phone from Sony, wasted money.

We have smartlock issue, bluetooth problem for long time, but no solution. 

Jaanz
Visitor

Bluetooth?


@neyzen wrote:

We are just talking here, no support from Sony. I disappointed about buying flagship phone from Sony, wasted money.

We have smartlock issue, bluetooth problem for long time, but no solution.