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Serious problem after updating to Android 9.0

Jason_Chan
Visitor

Serious problem after updating to Android 9.0

The system keeps restarting itself on my Sony XZ2 Compact, after my system update to Android 9.0.

Now, I am so much disappointed. 

The situation is, whenever I have finished playing game on my phone, I close the game and get back to the homepage. The phone shows "The System isn't responding". Sometimes, it took 10 seconds to get back to normal. But in more common cases, it took me a minute to rebooting the whole system by restarting it. 

This is very annoying. Anyone knows how to tackle this? I am so regretting to update my phone to 9.0.

5 REPLIES 5
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najodleglejszy
Expert

@Jason_Chanhave you tried performing a software repair with Xperia Companion? /t5/FAQ/How-to-perform-a-software-repair-with-Xperia-Companion/td-p/1103057

nato844
Visitor

Update:

For me the fix so far has been not to use the xperia backup software either on the phone or the computer.  I completed a factory reset and used the google backup I had made to restore and so far it has been stable.  If anything changes I will update again.

Original comment:

I have the same problem with mine restaring moreso overnight.  I have done a factory reset with the same results and also the software recovery from the companion program.  This morning the phone had restarted again.  Hopefully this can be resolved with an update? 

Fizz_daz
Visitor

I have the same issues hanging the rebooting and overnight since pie update. Done two resets to no avail and also does this in safe mode.

Yekollu
Contributor
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Strampke
Expert

An app may be in the way.

So keep it clean after a software repair and see what happens.

Do the repair with a charged battery.