Problem with notifications

[Santos09]

Translation via Google Translate:

I have a problem with my premium xz, sound notifications without receiving them, sound as if many notifications arrive at the same time with different sounds, I need help

Tengo un problema con mi xz premium, suenan notificaciones sin recibirlas, suenan como si llegaran muchas notificaciones a la vez con distintos sonidos, necesito ayuda

[disimes95]

Hello @Santos09 and welcome to the community!

Since this is a global user based forum, we use english! By doing so, we can assist and help you in a better way!

Are you experienced a problem that your phone tells you that there are notifications but then you don´t see any? The differents sounds could be because of the apps that have different notification sounds, like Facebook, Messenger, ...

I recomend you to boot your phone into safe mode so you can check if any third party applications might be involved in the problem you’re having.

Please, let me know if you notice anything!