Join now - be part of our community!

PLEASE HELP!!

Xperia-xz1
Visitor

PLEASE HELP!!

Hello people I hear this is the best place to come for the best help so I'll just get on with it and start... 

I have a xperia xz 6 weeks old and it's been perfect quote "until something happens that can't be explained"..

The phone started to act very Laggy and slow to the point that it would not respond to my touch 

2. Outgoing and incoming calls are impossible, consisting of no sound from receiver on making a call (now ringing sound in ear) to incoming calls (phone lights up and states whose calling but no ring tone plus if I answer a call there is no sound at all)

3.i have hard reset my divide via Sony companion in hopes it was a software problem.... I was proved wrong

In a nutshell everything works fine except calls sound mic and receiver 

My email is *personal info removed*

Thank you for your time and help guy's I really appreciate it 

Kind regards 

RUSSELL 

1 REPLY 1
profile.country.GB.title
Uliwooly
Expert

@Xperia-xz1

Could you check if you experience the same lag while in >>> safe mode