pattern code renew

[XZ2esp]

¡Hola! Olvidé el código de patrón de mi dispositivo Android Xperia. Pero recuerdo la contraseña de mi cuenta de la aplicación AVG y la contraseña de mi cuenta de Google. El dispositivo está en mi casa con WIFI conectado a mi router , con la tarjeta SIM 4G detectada correctamente. ¿Cómo recuperar mi dispositivo XZ2? Desbloqear codigo de patron?

Hello! I forgot the pattern code of my Android device Xperia. But I remember the password for my AVG application account and the password for my Google account. The device is in my house with WIFI connected to my router, with the 4G SIM card detected correctly. How to recover my XZ2 device? Unlock pattern code?

gt

[Jonas]

Hi @XZ2esp, welcome to our forum!

There are two different ways to remove a screen lock from the device if you can't remember it, but note that both options will delete all data stored in the internal storage of the device.

You can either perform a software repair using Xperia Companion or reset the device using the Google service called Find my Device.

To reset the Xperia device using Find My Device

1. If your SD card isn't encrypted or used in a corporate environment, remove it before you perform the reset. Turn off the Xperia device before you remove the SD card. Turn the device back on when you have removed the SD card.
2. On a computer or in a mobile browser, go to www.android.com/find.
3. Sign in to the Google Account that you previously added to your device.
4. If you have more than one device, select the device that you're locked out of at the top of the screen.
5. Select Erase. Be aware that this action will permanently erase all of your data, for example, your apps, photos and music. After you erase the content of your device, Find My Device will no longer work on it.
6. After you remotely erase the content of your device, you can set up your device again with your Google account and a new screen lock.

If you are going to use Xperia Companion to reset the device, make sure that the device is turned off and not connected to the computer when you start with the repair and after tapping on "Software repair", check the box at the bottom left of the program to proceed to the next step.

I hope that answers your question!