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Notifications alert

SOLVED
Chooka
Visitor

Notifications alert

No sound on incoming texts

1 ACCEPTED SOLUTION

Accepted Solutions
Martin1
Enthusiast

Hi @Chooka, let me see if I can help out here! 

Find and tap Settings > Apps & notifications > Show all apps > Messages > Notifications. In this menu, make sure that the notifications are set to be shown. Also try tapping the section called "Other notifications" followed by "Behaviour" and make sure that it is set to make sound and pop up on screen.

Let me know if that helped! 

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2 REPLIES 2
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MarlonUk1
Expert

Can you check your sound settings>Sound

Try to select other sound 

Martin1
Enthusiast

Hi @Chooka, let me see if I can help out here! 

Find and tap Settings > Apps & notifications > Show all apps > Messages > Notifications. In this menu, make sure that the notifications are set to be shown. Also try tapping the section called "Other notifications" followed by "Behaviour" and make sure that it is set to make sound and pop up on screen.

Let me know if that helped!