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My XZ can not connect to the computer

F2ozenShadow
Visitor

My XZ can not connect to the computer

After the latest system updat (41.3.A.2.75), I found out my phone can not connect to the computer. Nothing hanppened when I pluged the cable to the desktop, even I tried my old SONY laptop, then I went to switched a lot of type-c cables, but not working. And I cleaned the type-c slot, still not working. Right now I think maybe I meet a software issue. Due to tiny 3G Ram I have to turn on Developer options and use adb to stop some apps backgrounds to ensure that my phone running smoothly. I lived in China and we don't have Play Store, all apps here without google’s protection are all ram samasher. Plz help me SONY!(;′⌒`)

3 REPLIES 3
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Uliwooly
Expert

@F2ozenShadow

Have you installed XC on your computer?

F2ozenShadow
Visitor

I've been tried, but still, XC can't find my device....

profile.country.GB.title
Uliwooly
Expert

@F2ozenShadow

Could you test a different computer? just to narrow down the problem