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Since updating to Android 9 (Pie) I can no longer play media through the handsets speakers, this is not isolated to one app as I have the issue with several apps (snapchat, soundcloud, Spotify Facebook etc).
Works fine through headphones and Bluetooth.
Ringtones, notifications and alarms work through handset speakers so it's not a hardware issue.
Media volume is maxed out so I'm not just being a nuffy.
---Update---, I also have no in call audio, so your update has essentially made my phone a gameboy
Did you check if there's something inside the connector?
When it is set to 'open' the signal won't go to the speakers.