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Magnetic Charging

jfett98
Visitor

Magnetic Charging

I have a magnetic charger that I used with my old Xperia X Compact which worked great. I just bought an XZ1 Compact but the phone does not recognize that I have a dongle inserted. I tried out the dongle and charging cord on my friends Google Pixel and it worked fine. So it is something where my phone won't recognize there is a dongle inserted. It charges fine with an ordinary USB-C charging cord.

Has anyone run into this problem?

1 REPLY 1
CameronT
Champion

Hi @jfett98, welcome to the community.

Sony Mobile cannot guarantee the compatibility or functionality of third party products. We recommend you use the charger and USB-C cable that came with your handset, or an offical Sony Mobile quick charger such as the UCH-12.