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Internet Connection Problem

Eric11
Visitor

Internet Connection Problem

Hey,

I am experiencing some strange connection issues with my WiFi and also my mobile connection. Several times a day, my XZ1 stops downloading, whatever I am loading at that moment and a few seconds later the connection to my WiFi is cut. However, 2 seconds later it is back up. Today I experienced a similar thing with my mobile internet connection. Is anyone else having this problem?

Cheers

9 REPLIES 9
Zulz
Visitor

I think i too m experiencing the same problems when on wifi... Plz elaborate anybody... I cannot accept a flagship phone that is not doing even the basics, as it suld 

Eric11
Visitor

Which brand is your router?

Eric11
Visitor

Did you add any new Apps to your XZ1 after switching to it from your last phone? I added Amazon Prime Video. I deleted it 2 days ago. Since then, I did not notice any disconnection from my WiFi.

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HurdyGurdyV1
Explorer

common problem ... more reports of the same issue 

dimipsal
Visitor

We all have those connection problems with xz1. Some people just don't care or can't recognize it. Hope it is fixable and software related. Also Samsung j5 has better signal strength than xz1.

zeratul
Visitor

I got the same problem (xz1 compact)  and it's really quite annoying. Especially for example when using yatse for kodi and the control loosing connection... 

Any progress on a fix or maybe an app or setting causing it? 

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Strampke
Expert

Which type is your router? (are your routers)

zeratul
Visitor

Speedport W 724V

Neli01
Visitor

Same problem here. Frequent disconnection and poor reception. I guess there is a problem with the phone's Wi-Fi module.