How to recover photos

[Ajlo]

How to recover photos

[#2]

1. Which app - Album/other?

2. SD stored/internal stored/cloud stored

3. Version of latest patch applied

- please publish some more details of the problem.

[Ajlo]

1) album

2) internal stored

3) latest patch applied June 1, 2018

Thank you.. 

[#4]

Album-Internal Stored.

1. If you have a File Manager (Google/3rd party) - can you see the files in the respective directories?

             1a. If Y to above and Album is not showing, can you try to navigate to the directory from

             Album

             or

             1b. You may try to open from File Manager location directly and check if Album comes up as

             an option for opening with?

2. Not visible in File Manager too - in which case it is either hidden or actually gone...we can investigate in next step...

[Ajlo]

Hi there again!

I already searched to my Google account and album i can only see my old photos from my old phones. All the photos taken from my xperia are not there. When i restored my phone all my contacts and apps showed up. Only the photos are missing.