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[Help] Phone Keep Restarting

MagdyYassen
Visitor

[Help] Phone Keep Restarting

hello..
i have problem on my xzp and this is the 3rd time happen to me !!
the phone keep restarting i dunno where the problem
i flash latest firmware and phone works fine for 10 days then it's back and do restarting then i have to flash firmware again
please help me from 25-1 to 24-2 i flashed firmware for 3 Time and i lost all my files and i made video shows the problem because my bad english 
https://www.youtube.com/watch?v=9XpxsMbc8q8

22 REPLIES 22
Inerent
Contributor

Did you put it in water?
MagdyYassen
Visitor

no i never put my phone in water i was have z2 for 3 years before this phone and never put it on water

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Strampke
Expert

Have a look here and see if there is something in it for your.

Otherwise contact local support.

19667
Contributor

Same here. any solution for that. if i restart or switch off. phone restart continuously. please help for this matter

Denonite
Visitor

Same here, in the last few weks - maybe since the last update my phones restarting at least twice a day.

I'm really disappointed with this phone since the Oreo update. Restarts, app crashes and the Bluetooth is absolutly rubbish, at the moment I can't get through ONE song wihtout is disconnecting from my headphones or car.

I'm about ot call me network and ask foir a different phone from another manufacturer, this is quyickly turning from a great phone into a frustrating peice of crap.

MagdyYassen
Visitor


@kanchukawrote:

Same here. any solution for that. if i restart or switch off. phone restart continuously. please help for this matter


so u have the same problem to ?
i lost all my files for 3 time till now and today i repair it again with companion...
i though the problem with my phone !!

MagdyYassen
Visitor


@Denonitewrote:

Same here, in the last few weks - maybe since the last update my phones restarting at least twice a day.

I'm really disappointed with this phone since the Oreo update. Restarts, app crashes and the Bluetooth is absolutly rubbish, at the moment I can't get through ONE song wihtout is disconnecting from my headphones or car.

I'm about ot call me network and ask foir a different phone from another manufacturer, this is quyickly turning from a great phone into a frustrating peice of crap.


so wat we can do now m8 i really got bored of that i was have z2 for 3 years i never see any problem with it !!

profile.country.US.title
Qatrium
Expert

MagdyYassen
Visitor


@Questerwrote:

@MagdyYassen1

Did you complete the software repair using Xperia Companion?


Yup i did after 5-10 days it's back to do restart again !!