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Fingerprint and speakerphone

Shychlo
Visitor

Fingerprint and speakerphone

Speakerphone stopped working a few months back, then last few days phone has been restarting randomly. Did a system repair with companion.  Speakerphone still doesn't work and now no option to add my fingerprint for unlock. Fingerprint management option has disappeared from the security settings.  

9 REPLIES 9
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Uliwooly
Expert

@Shychlo 

I'm sorry to hear that, could you test your device?


Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

Shychlo
Visitor

Randomly the fingerprint mamangement has reappeared. 

Speakerphone still doesn't work though. Did the tests and my phone speaker is fine.   When I press speakerphone during a call it mutes it. 

Also my Google calendar events aren't there any more. I always save them under Google family so they should all be backed up but none of them are there. 

Shychlo
Visitor

Fingerprint scanner not working again and disappeared from the menu again. Restarted phone, its still not there. How can it just happen randomly? 

Shychlo
Visitor

Now fingerprint has reappeared. How is this possible???

Clearly some issue somewhere. Speakerphone still doesn't work 

Cornish
Visitor

I have the same issue. Has happened after the last update. (March 2019) 47.2.A.8.24 

Phone is soooo unstable now. Fingerprint hardware is rarely available. The lag is ridiculous and randomly restarts 2-3 times a day.

Shychlo
Visitor

Yep mine has restarted 5 times today.  So buggy and laggy this last week or so and getting worse each day! 

Miguel2011
Visitor

Amigo buenas tardes  te comento que me sucede lo mismo, mi altavoz su3na muy bajito y la huella dactilar me dejó de funcionar de la nada y aún no se porque.

Friend good afternoon I tell you that the same thing happens to me, my speaker su3na very short and the fingerprint stopped working from nowhere and I still do not know why.

gt

Cornish
Visitor

No response from any Sony techs ?

Shychlo
Visitor

Nope. I'm sending it for repair.