Factory setting

[Tbn1]

Fabriksindstilling
Factory setting

[Martin1]

Hi @Tbn1, and welcome to the Support Forum! 

I am a little bit unsure about what you mean with your post an how I can help you. Can you please elaborate your question a bit?

Thanks in andvance!

[Harderide]

I think they were wondering if going back to factory settings would help with our issues with android 9. I am also wondering the same thing. I've gone back to my old samsung until this android 9 issues is resolved with the XZ1. Phone is unusable.