EE Wifi Calling Unlocked SIM Free

[Teddy1980]

Just recieved my XZ2 bought direct from the UK Sony store, only to find WiFi Calling and 4g/Volte calling does not work. It will work on phones bought direct from EE but not the SIM free version.

Having owned an XZ1 bought from Amazon on which WiFi calling and 4g/Volte calling worked on EE, I assumed Sony was following suit of other manafacturers and making their future handsets compatible with networks WiFi calling etc.

Return requested, not happy.

[Jez_J]

Bought mine from amazon, no WiFi calling option to be found, It did ask me once but nothing happened 

[toejo78]

Wifi calling works fine on my sim free xz2 on EE also bought from amazon uk. 

[Jez_J]

Is yours the single-SIM variant by any chance? Thinking it might be because mine is dual-sim.

Checked and EE firmware is only available on the single-SIM devices

[Teddy1980]

My XZ2 was single SIM bought from the Sony UK online store, wondered wether a software update would change it.

I bought my XZ1 from Amazon and it didn;t have Wifi or Volte but after a software update it did. I note there has been a software update since I returned the phone (on that note I'm still awating my refund, extreemly poor service from the Sony store).

[Teddy1980]

Can you see what software version you're running please?

[toejo78]

Mines the single sim

51.1.A.3.159

[toejo78]

[Teddy1980]

I had the same WiFi calling screen, it only came up when I tried to make a call, I selected WiFi calling but as soon as you left that screen it wasn't on, nor did it ever work. 

Also there was no WiFi Calling option in the call settings like there usually is. 

I had software version: 51.1.A.2.213

[toejo78]

It works fine now