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can't unlock screen by fingerprint
hello.
since 2 days i cant unlock my phone by my fingerprints. I restarted phone twice, but it didnt help.
I cant even add new fingerprints. There is no option to unlock phone by fingerprint. Is there something i can do, or probably sensor is broken?
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Hello @kaktus91,
you are in the wrong menu - this is for the secondary option (which needs to be set as a failsafe if the fingerprint doesn't scan).
The fingerprint manager is elsewhere in the main menu tree.
- Nic
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There is still no option to add fingerprints ;x i used them since i bought phone (3 years ago) there was no problem with it till now.
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@kaktus91 did you add an exchange account on the phone recently? It could be something related to that, not allowing you to use fingerprints.
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like I've said in your other thread, try booting into safe mode and then boot back to normal.