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Call error

Mariecar
Visitor

Call error

I cannot make phone calls and recieve calls what should i do? 

3 REPLIES 3
CameronT
Champion

I am sorry to hear about this @Mariecar, we will need some more information.

Do you have any signal? Are you able to send and receive text messages? Is your internet working?

Mariecar
Visitor

Everything is working except making a call and receiving some. My phone is only 1month old. 

CameronT
Champion

When you try to make a call, what happens?

Do you know what happens when someone tries to call you? As in, do they hear it ring or does it just automatically disconnect?

Are you able to try your SIM card in another phone?