Battery performance

[Bren1986]

Hi I have been having problems with my xz premium battery since the oreo update, it used to be really good but now runs out very quickly. I have looked on this forum and seen people have had issues with WiFi and the camera but no problem here, just the battery. The figures In the battery usage screen don't seem to add up either, I have screen shots but am unable to upload them at present. I used to have like 40% left by the end of the day but now it runs out well before bed time and I haven't changed the way I use it. I have updated everything in play store and tried several restarts over the last week but it's still the same, any help would be appreciated. Many thanks brendan

[azzido]

If you could be more specific and provide some details from battery usage according to specific apps and other battery drain sources + elaborate a little on your day to day usage it could help us to understand. Also, did you try software repair? Do you use SD card? Is this Single or dual sim model? 

[Bren1986]

[Bren1986]

i hope all thses screenshots are readable, was unable to do them on my phone and had to do it on the pc. it is the single sim model, on all of those apps the battery usage does not add up to 89%. many thanks for replyoing so quickly

[Uliwooly]

@Bren1986

That's quite odd, could you restart the phone and check the battery level again? 

[Bren1986]

this would be my normal usage i would say but i used to have at least 30% left by the end of the day,today it ran out not long after i took those screenshots. i have not tried software repair i was just reading up on that

[Uliwooly]

@Bren1986

before you do so, you might want to boot in >>> safe mode for few hours, perhaps a third party app it's the culprit. 

[Bren1986]

i have only google play store apps on the phone, no third party apps at all. i will try the software repair, hope for the best, im wondering if im alone with this problem, cant seem to see many others in the forum with battery problems

[Uliwooly]

@Bren1986

I don't see this on my XZP but I'll keep an eye on it, do report back.

[Bren1986]

ok many thanks