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Apps update

SOLVED
Negative1
Visitor

Apps update

Hi, after the latest update I'm having issues with the Play Store, the apps don't update anymore, it just says "download pending" and stays like that forever. Any solution to this? I already tried restarting the phone and clearing the cache of the Play Store but nothing, keeps giving the same error.

Thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions
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Qatrium
Expert

@Negative1

Try Force Stop and Clear Data (not cache) on Google Play app, then restart your phone.

View solution in original post

10 REPLIES 10
profile.country.US.title
Qatrium
Expert

@Negative1

Are you trying to update over WiFi or data?

Negative1
Visitor

I tried both, same result with either one. 

profile.country.US.title
Qatrium
Expert

@Negative1

Try Force Stop and Clear Data (not cache) on Google Play app, then restart your phone.

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Lord_viridis
Expert

As well as @Questers suggestion, you can also try removing the Google account, and then adding it again.

That can sometimes fix issues with Google play services

Negative1
Visitor

Thanks! This worked. Any idea as to why this happens? It would be quite annoying having to do this every time the apps need an update. 

profile.country.US.title
Qatrium
Expert

@Negative1

Can't know the exact reason, but you mentioned it's after the update (which I assume it's the cookie upgrade to Pie). So I don't think it will be happening frequently.

byker
Visitor

I've done all above, including factory reset.  Problem still there 

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Uliwooly
Expert

@byker 


Are you using data or wifi? 

how much free internal storage does your phone has?

byker
Visitor

I may have sorted it, by uninstalling the affected apps while Wi-Fi was off, I then cleared the data and cache from the Google play store,  then rebooting the phone while the auto update of Google play was left on. so I'm keeping my fingers crossed