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Android Oreo alarm does not work

SOLVED
rsd89
Visitor

Android Oreo alarm does not work

After Update to android oreo alarm does not work

When the time comes for it to work, simply nothing happen - there is no sound, no vibration, no signs of his work.

1 ACCEPTED SOLUTION

Accepted Solutions
Jonas
Master

Hello everyone and I'm sorry to hear that all of you are experiencing this behaviour with your Xperia XZ devices.

You might experience that your recurring alarm sometimes does not ring. This is a known behaviour that will be corrected in a later software release.

Note! Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.

Until the new software is available, try one the following workarounds:

  • Disable your recurring alarm and enable it again every time you want to set the alarm, for instance, every night.

  • Set a couple of alarms with some minutes in between, for instance, 7:00 AM and 7:05 AM.

Affected software: 41.3.A.2.58 or earlier on Android 8

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66 REPLIES 66
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Uliwooly
Expert

@rsd89

I would first boot in >>> safe mode and see if I experience the same problem 

andreabellitto
Visitor

I have the same problem!!! Already arrived two times late at work!!!

+

My alarm does not work if the phone is charging

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Uliwooly
Expert

@andrea_bellitto

Test my above suggestion and report back

andreabellitto
Visitor

Already did, it's the same

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pioterus
New

I have the same problem with my X Performance. I have an alarm clock set for all working days but it fired only on Tuesday and Wednesday but not on Monday or Thursday. This is a basic functionality. It should simply work as expected all the time! 

G-Rega
Visitor

It seems we could combine our phones. My alarm didn't worked on Wednesday and Friday. Shame on you Sony.

Vlad_
Visitor

I have the same problem after updating to Oreo. It looks like if I "wake the phone up" before the alarm should go off, it works. But otherwize it just does nothing. And of cource is happens intermittently.

Has anyone herd anything from Sony guys on that matter?

rsd89
Visitor

As workaround for me its only use another clock app (default Google Clock app from Google play for example)

And add this app to the android battery saver (stamina) exceptions

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pioterus
New

For me it failed once even just a few minutes after I woke my phone up to check time. And today I realised the same happens with calendar reminders. I received a reminder for an event already after it was over instead of ten minutes ahead of time like programmed.