After update to Android 9 mobile transfer is not working correctly

[Aenyee]

Yesterday I updated my XZ1 Compact to Android 9. Today I noticed that while using mobile transfer I can only use Facebook or Instagram (both in app and browser). Other apps and websites do not work. I installed new Internet settings from Orange Poland, but it did not help. Ane ideas how to solve this problem?

[TO_JO]

Cześć.

U nie to samo !!! Poradziłeś sobie z tym, czy nadal masz problem? Jeśli wiesz, jak się pozbyć tego problemu, to proszę podziel się instrukcją, która pomoże tą niedogodność zniwelować.

Z góry dziękuję.

Domino.

Hey.
U not the same !!! Have you dealt with it, do you still have a problem? If you know how to get rid of this problem, please share the instructions that will help this inconvenience.

Thank you in advance.
Domino.

[niuniek81]

Witam u mnie jest ten sam problem jeżeli ktoś wie jak to naprawić proszę o info

Hello to me is the same problem if anyone knows how to fix it please info

-GT

[Pjc111]

Unfortunately i dont have a solution  am only posting to declare that i have the same issue. Can call people, text messages ok, WiFi great. Mobile data is dead since the update last night. I don't really want to repair the software using the companion software. 

[Vionus]

Hi, I have the exact same problem. It's really annoying, also since we still have no solution

[mejsik]

Hi,

I managed to workaround the problem. I'm not sure if this is a problem of operator configuration for mobile data or Android 9. I created new APN configuration manually, so you need to find apn configuration of your operator. In my case it is NJU (Orange). I have still problems with MMS but I don't this feature.

Mejsik

[VV8]

Hi,

I found solution for this. This is because Orange set's automatically connection type to IPv6. It should be IPv4. Below solution (in polish), just make a new connection in Cellural Networks tab:

Nazwa: (dowolna) 
APN: internet 
proxy: nie ustawiono 
port: nie ustawiono 
Nazwa użytkownika: nie ustawiono 
Hasło: nie ustawiono 
MMSC: nie ustawiono 
MMS Proxy: nie ustawiono 
Port MMS: nie ustawiono 
MCC: 260 
MNC: 03 
Typ uwierzytelniania: PAP 
Typ APN: default,supl 
Protokół APN: IPv4 
Protokół roamingu APN: IPv4

Cheers!

[Pjc111]

Good call, VV8!

This resolved the problem for me.

1) google apn settings for your phone (at least brand), carrier, country

2) input the apn settings 

3) important: restart phone

4) there was much rejoicing

good luck everyone.

[Aenyee · Accepted solution]

In my situation it occured that settings from Orange were wrong. Instead of having username internet I've got internetipv6. I've changed it and now everything works fine.

My settings now:

NAME: Orange Internet
APN: internet
Username: internet
Password: internet
Authentication type: PAP
APN type: default,sup
APN protocol IPv4/IPv6

[dawidy]

I also have a problem with mobile data connection on Xperia ZX1 Compact (G8441) after recent update to Android 9.

Some applications can connect to the internet:

- Google maps

- Messanger

- Facebook

- Whats up

While some other apps cannot connect:

- Chrome

- Business Insider

- Endomondo

- Accuweather

- Spotify

- and many more local apps

All apps work fine when connected to WIFI.

Any advice?