Join now - be part of our community!

2nd sim diappeared after 8.0 android update

SOLVED
VEN-C-US
Visitor

2nd sim diappeared after 8.0 android update

I just installed the latest version of android software 8.0 and the second sim is no longer detected. I was just using it an hour ago...

Any solution?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Lord_viridis
Expert

Can you try safe mode to see if it's system fault or 3rd party. Then. 

backup using Xperia Companion to save your files, then a

software repair using Xperia Companion

View solution in original post

6 REPLIES 6
profile.country.US.title
Qatrium
Expert

@VEN-C-US

Did you update normally or you flashed a firmware?

VEN-C-US
Visitor

Normal download and update.

profile.country.GB.title
Lord_viridis
Expert

Can you try safe mode to see if it's system fault or 3rd party. Then. 

backup using Xperia Companion to save your files, then a

software repair using Xperia Companion

VEN-C-US
Visitor

After I booted in Safe mode and power off then on, the problem was fixed, just for a few minutes, then the second SIM disappeared again. 

What should I do now? Run the Companion with the repair?

profile.country.GB.title
Lord_viridis
Expert

I would do that, yes

VEN-C-US
Visitor

I found the solution! The Assist app is causing the trouble. Probably the software is not developed for 2 SIM cards and it is blocking one of them. When I deactivated it (and restart, without repair), all is running as normal. It was a nice extra which obviously cannot be used with the 2 SIM version for now.