Z5 doesn't play videos

[Andrej123]

Hi,
a few hours after starting the device it doesn't play videos. No matter if I'm using the video app or videos /streams in Chrome. It's Android 6.0 and it's really annoying.
Any guesses?

[Uliwooly]

@Andrej123

are the videos in the phone's internal storage/SD card?

[Phy]

Do you experience the same in safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lollipop
1. press and hold the power key
2. once you get the pop up menu
3. press and hold "power off"
4. Boot on safe mode should become available

[Andrej123]

It is with internal and sd and streams... When I restart the phone it works for a few hours...

Today I got the 6.0.1 update, maybe it is fixed now. I wait a few days and write again.

[Uliwooly]

@Andrej123

Probably a third party acting up, follow @Phy's suggestion

[Bhonder]

Try VLC

[Andrej123]

I seems to work with the update but now I saw a black spot in the corner of all pictures, so after 6 months my Z5 comes to an end obviously...

[Uliwooly]

@Andrej123

What about 

settings > apps > all > album > clear data > restart the phone