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Z5 Compact phone app slow, very slow.

Chrix
Visitor

Z5 Compact phone app slow, very slow.

Hi all. I'm really unimpressed by the Z5 compact. The phone app is super slow. Also, I have to restart the phone each time I want to place a call cause theaudio doesn't work.

Is there a solution or something I can do to make it work?

10 REPLIES 10
eliotlovell
Visitor

The phone app is also very slow for me. I received a call and I kept pressing the answer button until eventually after about 15 seconds I could answer.

Phy
Legend
Legend

Try
1. Settings
2. Apps
3. All
4. Phone
5. Clear data
6. Restart the phone
eliotlovell
Visitor

Thanks - I'll do that and see if I can answer the phone faster next time it rings Slightly_smiling_Face

Phy
Legend
Legend

You can also test your phone on safe mode, if there's no lag then its a third party app creating this lag.


How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
dickbaua
Visitor

I have tested the safe mode. It is still the same problem. Clicking on the Dialer App takes about 2-3 seconds. Clicking on a contact takes about 4-5 seconds till the phone switches the display to dial the number. This is not acceptable.

absolut33
Visitor

You can try open camera. Is also slow?
Proday83
Visitor

Shure it is Winking_Face
Chrix
Visitor

I tried to clean up data and the safe mode but nothing really helped.

I did remove Skype and after that I had an improvements. Now the phone app is working properly.

Not happy had to do that but I can live with it for now.

Chrix
Visitor

Guys, I need help. After the update to the latest firmware the phone behaves weirdly. If I restart it, then it will restart itself several times before I can use it. Anybody has ever experinced this?

Thanks 

Christian