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Z3C multi-touch problem

DmitriyWu
Visitor

Z3C multi-touch problem

Hello!

I have problem with my Z3C. Multi-touch in up display area (about 1cm) doesn't work. I can tap buttons, but not gesture. Also i can't use notification bar in normal vertical position. But it work at horizontal position. 

I've installed MultiTousch Tester from Play. And this is result:

1. I've taped one finger at bottom are

2. I've taped one finger at top area

3. I've taped one finger about 1cm from top border. And it was display as 2 fingers tap.

What is it? It is software or hardware problem?

PS Sorry for my english Slightly_smiling_Face  

Screenshot_2015-01-16-12-52-18.png

Screenshot_2015-01-16-12-52-12.png

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1 REPLY 1
Thommo
Genius

As this appears to be a potential hardware issue you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/