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Z3 / Z3 Compact Chat service disappeared in Messaging App

RailwaySteeven
Visitor

Z3 / Z3 Compact Chat service disappeared in Messaging App

Hi there. Since the latest lolly update, the "chat service" has disappeared as an option from the stock messaging app. The one where your texts were coloured yellow if they were being sent over the internet rather than an SMS. This is very frustrating, as I was just extolling the virtues of this feature to my wife who has the Z3C, I have the Z3. She raves about What'sApp you see. Now "Chat" is gone! It's not even in the settings menu as "enable chat service" anymore... Have deleted data from app etc to no avail. Any ideas folks? Many thanks. It has gone from both our 'phones BTW.

15 REPLIES 15
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Uliwooly
Expert

Are you referring to the group text?
RailwaySteeven
Visitor

Chat service? That's all I know. It's gone. Unaware of group chat? Although other forums mention it, it doesn't seem to be the problem I'm having...

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Uliwooly
Expert

I haven't seen that option, none of my Xperias have it, you have a branded phone, most likely it's a feature that was provided by them, if you have links or screenshots of the feature please post it here
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Uliwooly
Expert

Please provide this screenshots

Messaging app menu
Settings
Chat settings
RailwaySteeven
Visitor

Go into your app settings, and get the version of the messaging app that you are running and compare it with the list I posted earlier http://m.aptoide.com/list/versions/com.sonyericsson.conversations/57018369 - I'm running the latest one, made by Sony Ericsson, it used to have a chat function, my wife's Z3C is still running the same version, but the fucntionality of the chat service is now defunct although it's still in her menu. I shall grab those screens later when I come home from work. From what I hear, this Chat service worked across all Android devices running Lollipop - my friend who has a HTC M8 was on EE - I'm on Voda.

Thanks,

Back later

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Uliwooly
Expert

@RailwaySteeven

It's Sony mobile not Sony Ericsson 

Could you provide the screenshots?

Also, are you saying that you are sideloading the messaging app?