Z3 unable to mount 64GB micro SD card

[shangwsh]

Hi All,

my new xperia z3 unable to mount my working 64GB mico SD card. the phone detected that the file format is different and prompt to format. But after formatting, it is still unable to mount the card. I tried this 64Gb card on PC and it is working. I tried mounting a 32Gb card on the Z3 and working too.

Please help

[Thommo]

Try formatting the card on your Pc in the exFat format or you can use guiformat to force format it into Fat32

[boosho]

Hi

I'm having a similar problem, I have a 64GB micro SD card that i've just purchased that i'm trying to use with my Xperia Z3 whenever i insert the card i get "Damaged SD Card" and it asks me to format but once the formating is finished i get the same "Damaged SD card" message. I have tried the card on my PC and it works fine with no problems or errors, I have formatted as a Primary (I tried logical as well) to FAT32 format and still not working. 

I cant get the phone to recognize the card.. Please help I've tried everything i can think of. 

[19667]

i cant tell it correctly but have you try it insert another sd card try it please.if it working i think there is a problem with sd card and some times there is a problem with the phone check it and if you cant work with that 64gb sd card please contact the customer service and ask.ok

http://www.sonymobile.com/global-en/support/contact-us/

Do not forget to give kudosand to select the correct answer 

[boosho]

Thank you for your comment, unfortuntely i dont quite have another sd card to try.. which is my issue. I want to try everything i can possibly try before going and buying another card. 😕

[DmwBlair]

Same problem here! And I can confirm that a 14 gb card was read just fine. Also the 64 gb card works on any other phone and pc. I can't wait months for an update, I'm stranded without my 64!

[francesp49]

I have had the same thing. I also have tried a different 64 gb card and it will not let me mount it. Just reverts back to the storage section

[Lwandi]

Hi There,

Is anybody from Sony actually interested in solving this problem, I have tried everything suggested in the online posts, and none of it works.

Absolutely pathetic service!!!

[Wannabe]

I am having the exact same problem on my new Xperia Z3. It absolutely refuses to read my 64gb sd card. Formatting it through the phone prompt just makes it continuously pop up with SD card damaged please format. The card works fine on mulitple windows pc. It can be read and written to with no problems on the PC. I have tried formatting it in exFAT and Fat32 (Windows wouldn't let me format it as Fat32 since its a 64GB card but I forced it thru 3rd party software). Neither worked and the phone still refuses to read this card. The phone reads other 4GB cards with no problem. Anyone from Sony care to comment?

[KiVa]

Hi,

What brand is the 64GB SD cards?

Have you used it with other units before using it with the Sony Phone?

I just bought a 64GB Sandisk microSDXC (class 10) from DealXtreme in Hongkong. It worked right out of the box with Z3 Dual (D6633).

No problems so far. (have not tried it with other units as don't have any that are 64GB compatible).

Regards

Kim from Norway