Hi everyone,
I'm the owner of sony Z3 D6616 Tmobile, I bought it from a shop in Vietnam less than a year ago and still have my warranty. It was working perfectly the first for 2 months
After that, I travelled from vietnam to hungary to study and my device started having touchscreen problem. I always make sure that all the flaps are closed and I never use my phone under water or rain. I just put it in my pocket and the sweat went into the headphone jack
There are 2 areas, on the line of the headphone jack and over the notification bar which are not very responsive. I having been living with this problem for 5-6 months. There is also a tiny drop of water inside the main camera which can only be seen when taking picture under low light conditions (not really matter)
I tried to turn off the phone and put it in a rice bag for 1 day or 2 days to dry it + use sony PC companion to fully reset the phone. However, the problem still persists
My friend in Hungary also had the same problem and he went to many shops in Hungary to ask them for a fix including sony. He bought his phone in Hungary. The store he bought rejected to fix it
They didn't dare to fix it, or if they could, they asked for half of the phone price to replace everything. He rejected it
He was mad and he went back to Vietnam and they fixed his phone for ~$40. They replaced only the glass, not the digitizer
I'm not in Vietnam now so I cannot bring my phone to fix and I heard the story from my friend, I really don't know what to do
I bought a waterproof phone with a lot of money and it couldn't surrive in my pocket within 2 months compared to my iphone and galaxy S3, I was using for more than 2 years without any problem
Should I bring my phone to Sony center in Hungary (Budapest)? I checked sony website but I don't know exactly where Sony warranty center is. Which one is the true and the most reliable?
Of course I don't want to fix it for more than $40 for a potentially recurrent problem. Headphone jack is not covered so sweat can get in
Please help
Thank you
