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Z3 Compact Screen Lines and Pixelation

al1_uk
Visitor

Z3 Compact Screen Lines and Pixelation

Since yesterday my Screen has been acting weird. Its clear when you unlock it then lines appear on the screen yesterday there was more vertical lines today there are feint horizontal lines. Yesterday during the day the lines were sometimes more prominent and sometimes less however the lines are present and sometimes the screen will go grainy. The phone is functioning correctly but there seems to be some fault with the screen and it does not look nice.
14 REPLIES 14
Fens
Visitor

I have exactly the same problem. my screen has gone grainy and I have vertical white lines running down it. The phone still functions perfectly but the screen is barely usable. I have returned the phone to the retailer I purchased it from to get it replaced.

Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you tried with a factory reset on your phone? Otherwise, I suggest that you contact your local support team for further information about how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Fens
Visitor

Thanks Hampus, yes I tried to factory reset the phone twice as well as fiddling with every display setting and and it did not help at all. Thanks for the link, I do not need to contact the support team in this instance as I was able to return the phone for a replacement however I shall bear that in mind should I have any further problems.

George24-7
Visitor

i am having the same problem with the regular sony xperia Slightly_frowning_Face huge black bar on the right of the screen and white bars on the rest of the screen making the screen almost unusable

Mimosaurus
Visitor

I think it is the polarity of the filter matrix LCD. It would be interesting to know whether all users have the same problem or just a few. It's very scary, the first time I saw it, I thought there was a line of blue pixels. Anyway, I work in an electronics store and demonstration model has the same thing.
ishaq
Visitor

i got same problem with my z3 compact. i ask the sony and they advice me to send them back.

marcodounis
Visitor

Same issue. my phone was working fine and in my pocket. next thing i know the screen only shows colourful lines. tried hard restart and ended up with a a thick black line in the middle and green on the sides. totally unusable. 

I have sent it back to sony, and im waiting on a replacement. I hope i get it soon as i have no phone until it is replaced. 

Tags (3)
boris77
Visitor

I think I have the same problem.  About a month ago I turned my camera on to take a picture indoors and it was really dark and there was this strange clear blue tint vertical line approx 1cm in diameter on my screen.  When I take pictures the tint sometimes is captured on the screen.  i also get really grainy pictures and video capture now and I think it might be getting worse.  All my photos are pretty bad at the mo.  I'm in the process of sending my phone back.  Hopefully it's a one off.

elainey
Visitor

I have the same problem - sounds serious!  Will try to return it Slightly_frowning_Face