Z3 Compact phone and Z3 Compact tablet on MyXperia - only one device show.

[richiehh]

I have enabled the MyExperia in Security for both my Z3 compact phone and my Z3 compact tablet. Only the Z3 Compact Tablet is listed when I log into myxperia.sonymobile.com however. Solutions?

[_alexdon_]

Check if on the Z3 compact you have added myxperia as a device administrator.

[Uliwooly]

Do you have the same Gmail account on both devices?

Data and gps enabled?

[richiehh]

yes , yes and yes

[Uliwooly]

@richiehh

Any antivirus or taskillers? stamina mode ? 

[richiehh]

Same SW suite on both phone and tablet. AVG (non pro) and stamina mode. But stamina mode is off while Im testing.

[richiehh]

administrator privs on both devices.

[Uliwooly]

@richiehh

not sure if it'll work but this is quite odd, What if you boot on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008