Z2 Status bar not pulling down

[kelly1207]

Hi everyone, hoping someone can help.

As the subject says - the status/notification bar (or whatever its called) is not 'pulling down'. I've switched phone off and on a few times. Pressed the little red button next to sim card slot....nothing is working. 

Any ideas/solutions appreciated.

Many thanks

[_alexdon_]

It is not pulling down at all?Use two fingers.

[kelly1207]

nope, not at all. Not even with 2 fingers

[_alexdon_]

Boot in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

See if it works.

[kelly1207]

Thats not worked 😞

Really don't know what else to try. I haven't installed any apps lately that might have affected it. Can't seem to find any solutions through Google. 

[_alexdon_]

Repair with SUS:
http://www.sonymobile.com/gb/tools/update-service/

[kelly1207]

Ok..that didn't work. But I just went back to the browser to tell you it didn't work and it wouldn't do anything when I clicked on the subject to get into this thread. I tapped about 5 times continuously and my pull down screen appeared! That was by tapping about 2 inches from bottom of screen. I'm now noticing just by typing this, that the touch screen isn't as sensitive...missing letters etc.

[kelly1207]

I've also realised that the phone isn't deleting photos that I 'delete'. I thought I was going mad, seeing photos still in the album that I thought I'd deleted. I emptied the deleted photos from the 'bin', and then i go back to the photo album and they're still there. Think this phone needs a trip back to the shop. 

[_alexdon_]

It is the best you can do, I suspect a hardware issue.

[p-z2]

I have the same probleme with my new xperia z2 I ve just bought it 5 days ago and the notification /status bar isnot sliding down I even reinstalled the software using sus but nothing helped. this is the worst phone I ve evwer seen in just 5 days I have experienced water inside the camera lens beacuse of the gaps and ridiculous heat issue in each task and the camera really sucked i cant do anything beacuse of heating really disappointed from sony I had xperia p and it was much better than this s**t.excuse me for my manners but I am really mad.