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Z2 sound problem after 6.0.1 upgrade

Tete_360
Visitor

Z2 sound problem after 6.0.1 upgrade

Hello everyone!

I have a problem with audio files stuttering/lagging when they're played over Whatsapp. I have recorded a music audio from a Z3 with my Z2 and sent it to a group chat on Whatsapp, then recorded it while it's being played on Whatsapp in my Z2 with the Z3 to show you exactly how audio files being played over Whatsapp sound like. You can listen to it in this link: https://clyp.it/3zgvinwx

The problem is not only with Whatsapp, but it is with some other apps too like My Piano. I'm sure that this problem may occur in various other apps too. So I would like to know if there is any way to fix it.

Please note that this problem is only with some apps like Whatsapp and My Piano. The Music app does not have this problem.

Thanks!

7 REPLIES 7
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Uliwooly
Expert

@Tete_360

You might have to contact the app developers, regarding this. 

Tete_360
Visitor

@uliwooly

But the problem isn't limited to only one app, it occurs with other apps too like My Piano. However, I will just take your advice and contact Whatsapp developers about it.
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Uliwooly
Expert

@Tete_360

Could you test other apps, such as google music?

Tete_360
Visitor

I have given up and decided to do a factory reset and I lost plenty of music and pictures, but I don't care because I didn't need them anyways. However, the problem is gone now.

P.S. It came back, but it is very rare now, like a single stutter/lag at a random time.

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Uliwooly
Expert

@Tete_360

You could've backed up everything before, if you are willing to try something again, you could repair the phone once more but do NOT restore any app nor settings, don't even enter your Gmail account > test it for few hours 

Tete_360
Visitor

The problem is back again after a while, I don't really know what to do now, I can't bother doing factory reset every time it comes back. And as I stated before, it only happens with some apps like Whatsapp.
Mimo99
Visitor

Same here. On whatsapp. On a dj app. Even the pressing sound sometimes lags. That doesn't happen in the music app tho. In games that happens too. Should i wait for the stamina update?