Z1 shuts down when unplugging from power

[PatrickB]

Dear Sony-Members,

I have bought my Z1 some days ago. Every morning I wondered why my phone is shut down. Today I noticed why. I played around with my wallpaper (so not much CPU used) and then unplugged it from power. Immediatly it shuts down. Everything else works fine.
This just happens when it was a long time connected to the power (8 hours over night) - so every morning.

Some details:
Root: no
Android: 4.3
Build: 14.2.A.1.136
Device: C6903
Updates: the last available in my country installed

Can anyone help me?

Much thanks in advance!

Patrick

[_alexdon_]

Have you tried force shutdown(power button+vol up until the phone vibrates)?After this,just turn it on normally.

[PatrickB]

I tried it now. But the error is not replicable. Do you think that after 1x force shutdown the error won't occur anymore?

[_alexdon_]

I cannot assure you,but we can wait.Report here if it happens again.It might be related to an overheat,but we will see.

[PatrickB]

Thank you very much! I will tell you tomorrow if it helped

[_alexdon_]

Ok,keep us updated.

[PatrickB]

Hey guys, it did not work. After unplugging from power the display freezes for some seconds and the phone instantly shuts down. 😞 I hope you may help me again.

[_alexdon_]

Boot your phone in safe mode,see if that will occur again.It might be related to a 3rd party app:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[PatrickB]

Thanks for your support! Gonna try that.

[_alexdon_]

Anytime,I am waiting for your reply.