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z1 compact touch screen problems

mk3
Visitor

z1 compact touch screen problems

Hello, I've a big problem with my z1 compact.
Often the screen turn in black and the smartphone looks like dead....
In this case I've to push the red button in the SIM slot.....doing it the smartphone starts working.
Someone know what's happening here?
Solutions?

5 REPLIES 5
Noxinis
Visitor

does the unlock button work?

Noxinis
Visitor

and did you try restarting your phone, or booting in safe mode?

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_alexdon_
Expert

Are you using battery savers,task killers?

alexdon
mk3
Visitor

Thanks for the replies.
the devices has the default settings....I didn't install any app.
when the screen get black and like frozen, the only way for make it works is to push the red button that is inside the sim slot.....on the contrary nothing happens.

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_alexdon_
Expert

Strange,could you run the device in safe mode for 1-2 days?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

alexdon