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z1 compact phone is shutting down due to high temperature

Mei
Visitor

z1 compact phone is shutting down due to high temperature

my z1 compact phone is shutting down due to high temperature after update 5.0 lollipop how to solutions?
30 REPLIES 30
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_alexdon_
Expert

I am sorry to hear this. You could try to perform a software repair or just downgrade to 4.4.4.

alexdon
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Uliwooly
Expert

@Mei

reinstall lollipop with PCC and keep an eye on which apps are causing this (background apps)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Mei
Visitor

My battery temperature is ok it shuts down even if the device is not hot..
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Uliwooly
Expert

Just repair your phone and report back. 

SofiaK
Visitor

This happened to me like,an hour ago? The battery wasnt hot at all, i wasnt using my phone for a few hours, but then i listened to some music and it shut down within a few minutes. It wouldnt switch back on until i held the on/off button and pressed the volume button.Such a pain..But,what bothers me is that it says that Android OS has consumed 56% of my battery?
Im starting to hate the lollipop upgrade

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Uliwooly
Expert

@SofiaK

Same advice as above

Mei
Visitor

Still same when I repair and I cek battery status is overheat but device not hot..please help me. 

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Uliwooly
Expert

@Mei

I can't see the picture, upload the picture to box or dropbox and post the link

Mei
Visitor

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