Z1 Compact: Phone is Shutting down due to high temperature

[Louiezel]

my device is just 10-day old and after a week of using it.. the notification shown on the picture keeps on showing then it will shut down even though the device is not hot nor warm..

I dont know what are the causes of this.. I just remember that it is all okay the last time I used it and when i woke up to check the time, it isalready off. when i switch it on, it shuts down after a few minute.

I tried to reset it to factory seetings, i've even tried to install app-killers.. but it doesnt have any effect...

any idea about this? thank you so much!

[Louiezel]

it still comes back

[Louiezel]

the problem comes back..

i tried to dial *#*#4636#*#*

and the battery health is OVER HEAT even though the device is not hot nor warm

[gowthamathi]

How it s solved... Help me also

[Louiezel]

I sent it to the Main Service Center... I think it is already a hardware problem

[Gajdo]

Can I execute this procedure via Sony Bridge for Mac?

[Sara1]

hey,

I'm facing the exact problem but wih differnet story, I laso installed a battery tester app and after 1 minute using the Z1 C it starts alarming that the phone is over heated! it's realy annoying! I did reset factory 3 times and used Sony PC Companion....I bought my phone outside Europe, but now I'm inside, so there is no warranty for me! please let me know is you find out about the solusion. whether it is software problem or hardware! if hardware, do I need to replace the battery...

Thank you in advance

[Become-ANTI-Son]

Oh I got the same prolem. By things I read from google and many topic about xperia z1, I suppose that really due to main board

I think xperia z1 is a failure of SONY - the bad phone!

[syahmi93]

who can help me? my phone always "shutting down due to high temperature"? 

[Petryk]

Hello'

for past 4 weeks i had same problem with my xperia z1 compact, high temperature warning all the time and phone shouting down  and sended phone to local service to change batery but did not solved problem so i tried home diferent frimware to flash from last 5.1.1 to diferent version of kitkat think all of them and  4.3 and in the last tried also one jellybean i don't know why but it works well already for two day's hope the link for frimware wich is https://docs.google.com/file/d/0B0Ub...JFaXVBSFU/edit will  hellp more phones i know is a step back from software point of view but phone cost was to much to losse'it entirely, just dowload file and flash to your D5503
xperia

good luck 

Spoiler

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i 

[nhuol91]

try to remove your sdcard, thats all