So I was using my Xperia ZL earlier today to look something up in the Chrome app. IThe screen suddenly went black, and became completely unresponsive. When this occured I remember it was still around 90% charge, and after four hours to charge nothing had changed.
I have tried pushing the power off button on the back, hard resetting, and using the Sony PC Companion to try and repair it (once I got to the point where it asked me to plug in the phone and after it detected it, it would advance, it failed to ever recognize it. I confirmed that both the usb port and the data cable being used were properly working.)
None of these have resulted in any response form the phone. My computer does not even detect it when plugged in. I was hoping somebody may have some idea what as to what happened, and what course of action I can take, to either fix the phone myself or having it repaired.
There is also no damage to the phone other thatn some minor scratches to the screen.
Also on a side note I'm currently traveling so I have limited access to some things, but tomorrow I will be near the Sony store located in the Denver, Colorado area, but due to me traveling I need to have this issue resolved as soon as possible.
Thank you to whomever may take the time in reading this to assist me.
