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Xperia Z2 water inside camera

piggy1987
Visitor

Xperia Z2 water inside camera

So my phone got wet for the first time last week.

a 1/2second 10cm dunk into warm water.

Boom, 5 minutes later I can't work out my fuzzy pics tIll I realise the camera lense is full of condensation/water.

tried the drying out with caps off, no better.

I am a bit annoyed that my "waterproof" phone cant cope with a quick dunk in shallow water.

Bit rubbish, no!?

Sony want me to send it off now...so i will be without a decent phone for who knows how long now Slightly_frowning_Face

13 REPLIES 13
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Uliwooly
Expert

Sorry to hear that but you will have to ask them how long, more or less, it will take them to repair your phone.

Phy
Legend
Legend

Make sure to ask Sony to  perform a vacuum test.

http://support.sonymobile.com/global-en/contactUs/
memexz
Visitor

Try opening the tape and record 4k serval times it might work for u some ppl had the same problem and 4k recording worked
dandy63
Leader


@memexz wrote:
Try opening the tape and record 4k serval times it might work for u some ppl had the same problem and 4k recording worked

This is true but at the end of the day even if it does dry out you will still have a non waterproof phone, therefore follow Phy & Uliwoolys advice & make sure you ask for the Vacuum Test :smileysmileythumbsup:

shamean88
Visitor

This just happened to me a couple of weeks ago Slightly_frowning_Face I'm trying to contact Sony but I bought my phone from Saudi Arabia and I am currently in Australia for a while Slightly_frowning_Face

shamean88
Visitor

I tried this it worked. Thank you very much!!!

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Uliwooly
Expert

Sorry to hear that, but your warranty its only good at Saudi Arabia
memexz
Visitor

anytime Grinning_Face glad it worked 

piggy1987
Visitor

I do love the sony Xperias. 

In general it was a good move from Samsung.

But so far:

its not waterproof, i dunked it for abotu 3 seconds in clean water to take a pic and had to wait a week for the camera lense to dry out

Then last weekend the rear glass shattered. All by itself.

Sat on the sofa, phone on sofa cushion next to me and me and the wife hear a cracking.

I pick up the phone to be "bitten" by it, i flip it to find the rear glass shattered! AND a bunch of glass splinters in my hand!

Currently got masking tape on it!!

Not impressed by the "shatterproof" glass and its being "waterproof" Slightly_frowning_Face