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Xperia Z2 unresponsive

poison15ivy
Visitor

Xperia Z2 unresponsive

From time to time screen WON'T TURN THE KEYBOARD JUST FLASHES AND NOTHING HAPPENS (I am trying over 5 minutes to type here in landscape mode and finally I gave up as the keyboard never shows up)

Screen sometimes freezes or gets cropped or sometimes like in the picture (screenshot), tried factory reset and still no use

15 REPLIES 15
poison15ivy
Visitor
Thommo
Genius

Try performing a system repair as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

poison15ivy
Visitor

Tried, no use, just got worse
(did this because of other problem and got even another one)
Windows 7 64-bit
Thommo
Genius

You said you tried a factory reset but not a system repair which are different

poison15ivy
Visitor

I tried factory reseting (in settings)
And even "repairing" with pc companion and still got stuck with 4.4.2 version and with this glitches
Thommo
Genius

You need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Xperyan
Visitor

@poison. I have similar problem in 4.4.4 with the xperia , Minuum and swift key Keyboard.
Now I only have xperia and Minuum installed but problem exists even when xperia is the only keyboard installed.
Don't know if this will work for you or not but restart (or restarts) normally will temporarily solve my problem.
poison15ivy
Visitor

nope, didn't solve, and most frustrating problem is WIFI

that won't turn on after using tethering

when I turn off tethering and I try to switch on wifi nothing happens, **bleep** sony, every geberation is getting worse, Xperia Z was simply best as it now looks 

sebastian777
Visitor

My phone has very separated edges, this cant be water proof, and the jack 3.5 moves when i use it, this is a shame, how could this looks so good but all we know is just that, good looking and thats all, give me one new!