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Xperia Z2 sudden death

Daniel1080p
Visitor

Xperia Z2 sudden death

so ive had my phone which is a sony xperia z2 for around 10 months, lovely phone, best ive had till now!!!

i was at work checking the time and everything was fine, all of a sudden when i check again its gone blank, and i had 40% battery left, nothing happened when i held down the power button, i had updated my phone a few days ago and ive heard that update would fix this but it clearly hasnt, and now im left with no phone.

charging my phone will only show the screen where it has sony on the top and xperia on the bottom for less than a second then goes off and flashes again and so on.

i dont have warranty because i usually look after my phones very well but this seems to be a bug and i need help, nothing works, ive tried connecting it to the pc and it doesnt recognise the phone, ive tried pressing the red button on the side, the volume up or down and power button, nothing works.

HELP??!!!!

2 REPLIES 2
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Uliwooly
Expert

@Daniel1080p

Remove both the SIM and SD cards > connect the phone to a wall charger (not a dock, not a computer, not with a magnetic cable) > press and hold power & volume up for 10 seconds > let it charge for 3 hours 

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Uliwooly
Expert

@Daniel1080p

It'll be wise to repair your phone with PCC after it's back on 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

if that doesn't work then contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/