Xperia Z2 Issues

[rimas1618]

HI i am having some issues with my Xperia Z2. 

* Sometimes i dont receive any call and messages. people who are trying to contact me saying "it says the number you calling is unavailable" 

I spoke to my service provider and they told me to change the sim card to a another phone . i change the sim card and its working fine. so they said its nothing t do with my sim card.

and i spoke to Xperia UK they told me to repaire my phone through PCC . i done that i am still haing the issue.

* Secound when i am wating youtube video it stops in the middle and dont load at all. i dont no whats wrong with this Phone. its brand new UK Stock.

Please help me. 

Thank you very much.

[chris1010010]

Changing network finally fixed the problem for me. 

[Mored]

I have the same problem with the signal from the cell. Change sim card, put it in another phone and it works. Also I have the .69 firmware

[candy1567]

I have exactly the same problem but with the xperia m2

Am on virgin network and have intermittent not receiving calls/texts, have tried different sims in handset and still have same problem.

Spoke to virgin mobile tech support who stated that it is a softtware glitch and a problem with wifi and mobile network setting.

Was advised if i wanted to use wifi then to turn mobile data off and switch mobile network to GSM. (this is at home)

when i am out if i want to use internet then to turn wifi off, turn on mobile data and switch mobile networks to WCDMA(preferred)GSM

Hey presto yes it works, but why should i have to do this to get the phone to work!!!!!

Sony state it is a virgin problem and virgin state it is a sony problem

I just want this sorting out, can anyone help at all

Juliex

[Abbyx]

I have the same problem. On the first week i have some signal at home but now, no service all the time. I tried changing sim cards and also software reinstall. What else should I try?