Xperia Z2 chaging port cover is loose

[Shiho]

I have a problem with my Xperia Z2.

The charging port cover is loose all the time and never stayed in.

It started to happen a month after I got it. I left this problem as it is but it's very annoying.

I asked my network provider and they said it's not under the warrnty.

It happend naturally and I have never dameged it. 

Is anyone has the same problem or is there any way to fix this problem?

Thanks

[dandy63]

Hi, if you type your queerie in the SEARCH part of the Forum you will see that many people have suffered the same problem, therefore the waterproofness of the Z2 will not work, it would be best to contact your local Xperia Care to determine if this is covered by warranty or not :smileysmileywink:

[Shiho]

Thank you so much for your reply. I'll search of the forum.

[Jake-SonyXperia]

Hi Shiho,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I have supplied a contact US link below to help you find your regions contact details.

http://support.sonymobile.com/global-en/contactUs/