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Xperia z1 headphones jack issue

motakurt
New

Xperia z1 headphones jack issue

Good morning,

I have a Sony Xperia Z1 and my  headphones are a B&W P3 with mic. Since I have this headphones I have the same problem. If you restart the z1 and connect the headphones after, the headphones works perfect. Then, you disconnect the headphones and try to reconnect again, then the headphones doesn't works until you restart the phone. The Z1 doesn't reconize any headphone that you conect before this. I hoped that i fixed with Android 5, but is happening again.

Any solution? I know soundabout app, but i would like any solution better.

thanks. 

4 REPLIES 4
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Uliwooly
Expert

Have you tested this with other headphones?
Phy
Legend
Legend

Try Clearing the SmartConnect app data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the SmartConnect app.
5. Tap Force stop > Clear data.
6. Restart the phone
motakurt
New

With other headphones (3contacts in the jack)  i dont i have this problem. Only with the B&W with 4 contacts in the jack. It Happens that when I connect the B&W then any headphone that I connect  wont work until I restart the phone. 

I have tried to force detention and clen smart connect app. It doesnt work. 

Thanks. 

Phy
Legend
Legend

Then it sound like a compatibility issue with your B&W headphones and the Z1.