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Xperia Z1 cannot install apps on 5.0

jim1369
Visitor

Xperia Z1 cannot install apps on 5.0

Hi,excuse me,i upgrade my z1 to android 5.every thing is ok but i have a problem,that,i cannot instal any app!!! Please help me :((((

4 REPLIES 4
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_alexdon_
Expert

Have you updated or manually flash it?

alexdon
profile.country.GB.title
Uliwooly
Expert

@jim1369

How much free internal storage do you have?

Phy
Legend
Legend

Try Clearing the playstore data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the playstore app.
5. Tap Force stop > Clear data.
6. Restart the phone
Jake-SonyXperia
Champion

Hi Jim,

Welcome to the community,

Are you able to give more indepth information, such as the error message you get when you try download, or can you not even open the Play Store?

Sorry for this inconvenience.