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Xperia Z stopped functioning

forbiddenfruit1
Visitor

Xperia Z stopped functioning

Dear admin and contemporaries on sony

kindly advise, I attempted updating my experia z via the sony companion, when it was almost done and my phone had automatically gone off, the companion stopped working (not responding). That left my phone dead and unable to restart. When I try to switch it on, it displays SONY then go off again  it is fully charged though. I followed the instructions of force start with a volume key and power button together but it didnt help. Kindly assist

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Uliwooly
Expert

One thread its more than enough

I had a similar issue with my Xperia Z few weeks ago.

connect your xperia to a wall charger > press and hold power & volume up for 5 seconds > leave it charging for 1 hour even if you don't see any sign of charging > after one hour repair the phone with SUS 

install SUS > restart your PC > run SUS > follow the steps > connect your phone to the PC > press and hold power & volume up once the phone vibrates release both keys and only press and hold volume down 

 

 

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355