Xperia z screen dead?

[Filuzx8]

suddenly my xperia z become like this  https://www.dropbox.com/s/m5p3qstefksx35x/What.jpg what's appened? I don't know what to do, the phone is stock rom and no root.

[Uliwooly]

that doesn't look good try this

press and hold power & volume up for 10 seconds

if that doesn't work repair your phone with either PCC or SUS

Don't forget to mark the Correct Answers & Helpful Answers

[Uliwooly]

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

[Filuzx8]

i tried with power and volume button, it restart but the screen is the same as before.. Sony bridge reports this error ''unable to restore the xperia device''

[Uliwooly]

have you unlocked the bootloader?

[Filuzx8]

never, and the phone was just resetted

[Uliwooly]

is it working now?

[Samuel1]

If the problem persist after the repair/restore/update, you should send it in to a service center as it might be a faulty display or display connector. Contact your local Xperia Support for more information:

http://www.sonymobile.com/global-en/support/contact-us/

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[Filuzx8]

I sent it to a service center