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Xperia Z random screen crack

Tgg
Visitor

Xperia Z random screen crack

Hey folks,
today i was testing for the first time my xperia Z underwater, in the swimming pool (i had already tested the water-proof in the shower, but for the first time, totally underwater).
I normally used, without any issues, took photos, recorded videos...
I gave the phone for my cousin to dry and put it for recharge upstairs, when i went to the room and saw the phone, the down-right corner screen was cracked and it had a litte scratch, like those random cracks that some Xperia's phones were receiving.

I'm from Brazil, here hasn't support for the Xperia Z. I'm freaking out. The right corner doesn't works, and my security pattern can't be make.

There is a way to unlock my cellphone?
I cant press the "forgot my password" button, 'cause it is located in the right corner too.

13 REPLIES 13
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Uliwooly
Expert

if the digitizer/touchscreen isn't working there isn't a way to unlock it, even if you reset your phone with SUS you will still need to swipe your finger to unlock the lockscreen 

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_alexdon_
Expert

Try to repair phone software with sony update service and remove the lock.

alexdon
Tgg
Visitor

The touchscreen is not working only in the right-down corner

Tgg
Visitor

i thought, if i could access somehow the home screen, i could rotate the screen, and use the "working" side

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_alexdon_
Expert

Try a repair process then,if you do not manage to sort it out,take the phone to a sony center.

alexdon
Tgg
Visitor

How do i do a repair process?

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_alexdon_
Expert

http://www.sonymobile.com/gb/tools/update-service/

Download,install,follow the steps provided.

alexdon
Tgg
Visitor

There is a way to access the phone folder with usb cable?

I connect the usb to the computer, but when i open the folder, it is empty. It is because of the locked screen?

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_alexdon_
Expert

Yes,it needs to be unlocked to see the files.

alexdon