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Xperia Z Phone Log - Unknown Number

airfalcon
Visitor

Xperia Z Phone Log - Unknown Number

I am using an International Xperia Z and running 4.3. For some reason, when I call a new number from my phone, it shows up as Unknown on my call log - so I can't call that number again directly from the log. If I receive a call from a non saved number, I see the number on my log. But if I make a call to an unsaved number, it shows up as Unknown. This is very annoying - please can someone help me out!

Thanks!
19 REPLIES 19
PSerg
Visitor

XPERIA ZR, Android 4.3

If caller first ends the call, his number shows as unknown number in the call history (even if it in contact list). Why?

Sorry for my english

PSerg
Visitor

The problem appeared after upgrade from 4.2.2 to 4.3

profile.country.RO.title
_alexdon_
Expert

Try settings-apps-all-phone,force stop and clear data.restart your phone.
alexdon
PSerg
Visitor

It does not help. Noticed that when you receive a call, contact becomes as unknown

PSerg
Visitor

Sony, do you do anything to fix this bug? None of the methods does not help to fix the problem. Log calls on the phone consists of calls from unknown callers and this is starting to irritate Alert
At version 4.2.2 bug was not observed, is also not observed this bug on version 4.3 of phone from other firms, I conclude that the problem is in the implementation of the Dialer for version 4.3. Sony you able to fix the bug?

RS8
Visitor

Hi!!!

Have you found the solution for this issue? I have the same problem.

Thanks

srids
Visitor

Today, I am checking my call log and seen "Unknown" entries multiple times.

I can't even call back, see number or do anything except deleting that entry. Didn't see this issue before.

clearly it is a bug.

my phone has latest 4.3. updat and its xperia ZL.

Rickard
Master

I just got information that this issue will be fixed in the update to Android 4.4.

qafridi
Visitor

Facing same problem even clear phone data and force stop, software version is 5.0.2. sony z1.

Rickard
Master

@qafridi

Sorry to hear that.

Can you please send me a PM with the follow information:

Name:
Phone nr:
E-mail:
Country:
Operator:
IMEI nr:
Build number: