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Xperia Z Phone Log - Unknown Number

airfalcon
Visitor

Xperia Z Phone Log - Unknown Number

I am using an International Xperia Z and running 4.3. For some reason, when I call a new number from my phone, it shows up as Unknown on my call log - so I can't call that number again directly from the log. If I receive a call from a non saved number, I see the number on my log. But if I make a call to an unsaved number, it shows up as Unknown. This is very annoying - please can someone help me out!

Thanks!
19 REPLIES 19
airfalcon
Visitor

Please can someone help me with this issue. Thanks.

QUSTO
Visitor

I have the same

Sam
Legend
Legend

That is very odd, have you tried this: Main Menu > Settings > Apps > All > Phone > Clear Data.


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AlexanderMajnik
Visitor

I have the same problem. Clear data didn't help.

Dznybr
Visitor

I have the same problem.

When making a call to number not from address book it's showing as a number while calling. After starting conversation number changes to Unknown and doesn't being saved in log after the call.

When calling to the same number from another cell operator (another sim-card) short number stays in log.

P.S. Clear data doesn't help either

Rickard
Master

We are currently investigating this but could those of you who are experiencing this please send me a PM with the following information:

Name:
Phone nr:
E-mail:
Country:
Operator:
IMEI nr:
Build number:

 

 

Ivan__
Visitor

After update 4.3 (Xperia ZL 1272-3738)

when i do calls to subscribers that no in contacts they displayed as uknownScreenshot1.jpgDon`t answer

Screenshot_2.jpgsubscriber answered.

Screenshot3.jpg

Network - Beeline(Russia)

profile.country.RO.title
_alexdon_
Expert

Try settings-apps-all-phone,clear data and restart the phone.

alexdon
Ivan__
Visitor

Phone was update with factory reset.

With another operator`s sim info display right.