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xperia z doesn't start after green Screen

Simon15
Visitor

xperia z doesn't start after green Screen

Hi, I have the following problem. I used my Xperia Z normaly this morning, but suddenly the whole screen turned green with lines on it. After a few second the Z shut down. (Battery was at 14 %)

-I tried to restart but it doesn't work!

-I tried the hard reboot(with power and volume up button), but it doesn't work!

-I tried the reapair function from the PcCompanion app, but.....you will guess .....it doesn't work!

I'm slightly desperate Slightly_frowning_Face  Does anyone know this problem? Have you something what I can try? I'm grateful for every comment and help Slightly_smiling_Face

5 REPLIES 5
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Uliwooly
Expert

@Simon15

I'm sorry to say this, but this seems to be a hardware issue, contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/

Simon15
Visitor

Thank you for your fast reply Slightly_smiling_Face

The problem is, 8 month ago I had to change my display at a local smartphone shop. It worked well still today, but I think I loosed my warranty for the phone Slightly_frowning_Face

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Uliwooly
Expert

Indeed you have, you could take it there again and double check that all the ribbons are properly connected, also have you exposed the phone to water after the screen was replaced? 

Simon15
Visitor

No I hold the phone away from water, because the water proof ability got lost with the repair Slightly_frowning_Face

It's only strange that it worked 8 month and than....nothing. But thanks for your help!

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Uliwooly
Expert

It probably burned out 

@Simon15

Keep us updated.